Quality
How long will my jewellery last?
Sterling silver is built to last a lifetime with the right care. It can naturally tarnish over time from exposure to air, moisture, skincare products and sunscreen, but this is surface-level and easily polished away - it doesn't affect the integrity
How do I look after my jewellery to keep it in the best condition?
Keep pieces dry, remove them before swimming, showering or applying perfume/ lotion/ skincare products, and store them in the pouch or box provided when not in use to reduce tarnishing. Use a silver polishing cloth for regular upkeep. All our sterlin
What's covered under the one year warranty?
We offer a warranty on all our jewellery for one year from purchase against manufacturing defects, such as faulty clasps or stone settings. It doesn't cover general wear and tear, tarnishing, or damage from accidents or misuse. Get in touch if you th
Will my jewellery tarnish, and is that a quality issue?
Some tarnishing is normal for sterling silver jewellery over time - it's a natural chemical reaction, not a sign of poor quality, and it's fully reversible with cleaning. Pieces worn daily often tarnish less, as the natural oils in skin help keep sil