Do I need to pay Customs & Import fees?Updated 2 years ago

If you are ordering to Europe, US or ROW, your order may be subject to additional duties & tax charges. 

Serge DeNimes has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable. 

For shipments outside of the UK we make use of a service which will attempt to calculate any additional charges, however we cannot be held responsible for any delays or extra charges when passed through customs.

Please note that recipients outside the EU will be responsible for any Import Duties, Clearance Fees, or Brokerage fees, or any other changes. For these locations we operate on a Delivery Duty Unpaid Basis (DDU). We would recommend that you contact your local customs authority to determine a landed cost price prior to purchase completion.

We have a third party called Global-E that has an option to pay for Duties/Taxes at checkout, should you not use this, you are responsible for all payments due to deliver the order.