Damaged products have arrivedUpdated 16 hours ago

If your item arrives faulty, or develops a manufacturing fault within 30 days of your order, we'll refund or replace it — whichever you'd prefer.

There's no cost to you. We don't deduct any fees on a faulty item, we cover the return shipping, and we cover the cost of sending your replacement — wherever in the world you are.

To report a fault, email [email protected] with photos, a description of the fault and your order number. We'll need the item back so we can inspect it before sending a replacement or issuing credit.